Review replies
We write responses using your tone and business details.
We manage your
Google reviews.
Replies, monitoring and monthly reporting.
Personal service for independent businesses.
Review examples
Thoughtful replies, in your voice.
Specific, considered responses to praise and concerns.
Juniper Table
Sample content: Juniper Table, its reviews, replies and report are fictional, not client results.
What we do.
Monitoring
We check reviews on weekdays and flag issues that need your attention.
Monthly reporting
A summary of replies, common feedback and concerns to follow up.
A clear monthly picture.
See what’s been answered and what needs your attention.
SAMPLE MONTHLY REPORT
Juniper Table
September 2026
12New reviews
3.9 / 5Average rating
8 / 12Replies completed
Response progress
67% complete8 replied · 3 drafts to review · 1 awaiting owner decision
Keep doing
6 reviews praised the service or welcome.
Follow up
3 reviews mentioned waiting; clearer updates may help.
Owner decision
Check a possible duplicate charge privately before approving a reply.
How it works.
Set up and managed by email.
Set up
Share your business details and agree on reply permissions. Your Google profile stays yours.
Review & respond
We monitor reviews and write replies. Sensitive issues go to you for approval.
Get your recap
Each month, see what we replied to and what customers are saying.
Review management plans.
Choose your monthly reply volume. Each plan covers one business location.
Essential
$99 CAD / month
Up to 15 replies/ month
Enquire about EssentialPlus
$179 CAD / month
Up to 35 replies/ month
Enquire about PlusPremium
$299 CAD / month
Up to 70 replies/ month
Enquire about PremiumEvery plan includes personalised replies, weekday monitoring, issue alerts and a monthly recap.
TAILORED SUPPORT
Discuss EnterpriseEnterprise
Multiple locations or a broader scope.
Service and pricing agreed by quote.
OPTIONAL SERVICE
Customer email support.
Help with routine enquiries, using your business’s approved answers.
Contact usPricing and scope agreed before service. Separate from Google review plans.
Your inbox. Your control.
Keep your existing business email, including Gmail. No custom domain is required. Forward enquiries to us; we draft replies for you to approve and send.
Direct sending is available only where compatible, authorised mailbox or shared-inbox access is agreed at setup. You retain control, with no password sharing.
Routine enquiries follow your approved FAQs. Sensitive complaints, refunds, payments and commitments go to you for a decision.
Questions
Is Avoix a review management tool or a service?
A managed service. We monitor your reviews, write the replies and email your monthly recap. You don’t need to learn new software.
Will every review response need my approval?
We agree on written permissions at setup. Routine replies follow those rules; sensitive issues need your approval.
Can you remove bad reviews or guarantee a higher rating?
No. Google decides which reviews violate its policies. We do not guarantee removals, ratings or rankings.
What if I need more replies?
Essential includes up to 15 replies per month, Plus up to 35 and Premium up to 70, each for one business location. If you need more, we agree on additional work in advance or discuss an Enterprise quote.
Do I need to share my Google password?
No. You grant Manager access and keep ownership. Access can be revoked at any time.
Is customer email support included in a review plan?
No. It is an optional service with pricing and scope agreed separately. You can forward enquiries for drafted responses, which you approve and send from your own email.